New York Gov. Hochul has chosen the 20th anniversary of the Sept. 11 attacks to sign a bill that officially extends “first responder” designation to all 911 operators and dispatchers across the state, ...

Emergency dispatchers deserve to be recognized as “first responders,” a designation that opens up a broad new category of legal benefits for these vital workers. A bill currently moving through the ...

“I have heard people murdered. I have heard people commit suicide. I have heard people walk into a room to find their ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

PROVIDENCE, R.I. (AP) -- Global Positioning System technology will be in use by this fall to help 911 operators pinpoint emergency calls to within feet in Providence and several surrounding cities.

*When an elderly man from North Carolina called 911 because he was hungry, had no food, no relatives nearby, and has cancer, his call landed on the ears of an angel. To many people, 911 operators are ...

Every Massachusetts 911 operator will learn new call-taking protocols to help them avoid the types of mistakes that slowed emergency responders’ search for a patient who died just a few feet from CHA ...

SPARTANBURG, SC (WSPA) – On Thursday morning, Spartanburg County deputies sped down Shiloh Church Road to the scene of a burglary in progress. One man was taken to the hospital after being shot, ...