And almost always… people flinch. They think of punishment, of blame, of being called out. Across healthcare, engagement surveys tell the same story. One of the lowest-rated statements year after year ...

Accountable-care organizations are slowly taking root in Orange County. The organizations bring doctors, hospitals and insurers together on efforts to cut costs through greater efficiencies while ...

Accountability: taking or being assigned responsibility for something you have done or something you are supposed to do. With health reform in full swing, a new emphasis on accountability by our ...

Health care costs are growing at a rate that continues to outpace our ability to afford them, placing unsustainable pressure on US families and our state and federal governments. As health care ...

Walking along the Marys River, Phil stepped off a steep embankment and the ground beneath him collapsed. As Phil landed, he heard a loud pop from his left knee. In his 70s, Phil is tall with a sturdy ...

Healthcare professionals from back-office procurement officials to c-suite finance executives are witnessing fiscal stresses on their organizations today at all levels of scale and scope of operation.

Imagine a workplace where nobody takes responsibility for their actions or the results they produce. It’s a scenario that can quickly spiral into chaos, leading to a host of detrimental consequences ...

Accountability is a simple concept: Own your actions, your decisions and their outcomes. Yet in the world of business, accountability can be elusive. When accountability is diluted, decisions become ...

Stanley Milgram’s notorious obedience experiment shocked the world—literally. In the 1960s, he asked participants to deliver what they believed were painful electric shocks to a stranger, simply ...