Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.

Neal J. Riley is a digital producer for CBS Boston. He has been with WBZ-TV since 2014. His work has appeared in The Boston Globe and The San Francisco Chronicle. Neal is a graduate of Boston ...

Bigger, faster Acela trains on Amtrak’s Northeast Corridor between D.C., Philadelphia, New York and Boston will make their debut on Aug. 28. Upgrading the Acela fleet dates back to at least 2018, when ...

Amtrak is preparing to debut upgraded Acela trains along the Northeast Corridor in late August. The NextGen Acela fleet will boast new amenities and a smoother, faster ride, reaching top speeds of 160 ...

Amtrak announced Thursday that a new fleet of Acela Express trains, with faster speeds and increased service, will debut later this month. Starting Aug. 28, “NextGen Acela” trains will run from Boston ...

The O scale Amtrak NextGen Acela (Acela II) from Sunset Models will be offered in two- and three-rail versions.

It's been nearly 20 years since a passenger train rumbled along the Gulf Coast between Mobile and New Orleans, but that silence is about to end. Amtrak is introducing a new rail line that connects two ...

It wasn’t the start envisioned for Amtrak’s first commercial runs east and west across the Mississippi Coast in 20 years, as issues put the new Mardi Gras trains late getting to New Orleans and Mobile ...

Amtrak launched its new NextGen Acela high-speed trains capable of 160 mph on Thursday, saying "the future of high-speed rail starts now," but there will be little change in travel times. The first ...

For the first time, Metro-North will run trains past Poughkeepsie through the Hudson Valley to Albany. Some Amtrak service ...

Freight train interference delayed Amtrak's first eastbound run by an hour. Passengers received multiple delay alerts before boarding the New Orleans train. Some riders expressed support despite ...