If you’ve ever bought a subscription inside an iOS app and later decided you wanted to cancel, upgrade or downgrade, or ask for a refund, you may have had trouble figuring out how to go about making ...

Apple is introducing a new in-app purchase server notification system that lets developers know when a customer requests and receives a refund for an in-app purchase, allowing the developer to take an ...

Feeling buyer’s remorse after buying an app or in-app purchase? Surprised by a yearly subscription fee for an app you stopped using? It's an annoying situation, but thankfully, requesting a refund is ...

One small but useful new feature introduced in iOS 15 is the ability for customers to request refunds for in-app purchases directly within an app, rather than having to use the Report a Problem page ...

A clause in the App Store contract regarding refunds to customers could require developers to pay an extra fee that lets Apple still make money off returns. In a software-driven world, it's easy to ...

As part of an agreement with the FTC, Apple also must change its billing practices to require consent from consumers before charging them for in-app purchases. Lance Whitney Contributing Writer Lance ...

Apple’s “no refunds” policy for iPhone App Store purchase is both not as bad–and worse–than it sounds. Readers say Apple occasionally gives refunds, but also complain that Apple’s own updates break ...

[UPDATE 1: Apple has issued the following statement on the issues described in the story below: "Any movies you've already downloaded can be enjoyed at any time and will not be deleted unless you've ...

Money in the hands of a Sonic-loving child can only meet one fate: it's going to go fast. That's the unfortunate lesson learned by a Connecticut mom whose 6-year-old son racked up $16,000 in in-app ...