Arriva and Derby City Council have held talks over the state of the city’s roads following complaints of “terrible service” on the buses. A meeting was held between bosses of the bus firm and ...

Arriva -- the bus company that brought you the number 23 Erskine to Glasgow, among other favourites -- is going to start accepting e-tickets flashed from the screen of your mobile phone. Arriva is ...

Transport operator Arriva has a new look to its UK bus brand after commisioning Cogent Elliott to devise a new creative approach to all its marketing materials. Arriva wanted a new design which ...

Passengers also complain about the Arriva app they say shows "phantom buses" which never arrive.

Arriva UK Bus has appointed Lateral Group to handle its CRM program for the next three years. The appointment will see London-based customer engagement agency Lateral Group work with Arriva UK Bus to ...