Arriva UK Bus has secured a new seven-year contract to operate the 102/N102 route in North London from 2026. The agreement ...

Arriva UK Bus has appointed Lateral Group to handle its CRM program for the next three years. The appointment will see London-based customer engagement agency Lateral Group work with Arriva UK Bus to ...

Arriva and Derby City Council have held talks over the state of the city’s roads following complaints of “terrible service” on the buses. A meeting was held between bosses of the bus firm and ...

Transport giant Arriva has announced that it has handed its UK bus creative brief to Cogent Elliott following a three way pitch following a review of all its agency partners. Cogent’s role will see ...

Arriva -- the bus company that brought you the number 23 Erskine to Glasgow, among other favourites -- is going to start accepting e-tickets flashed from the screen of your mobile phone. Arriva is ...

North East mayor Kim McGuinness has warned that proposed changes to a key County Durham bus route would divide communities and leave residents stranded. The Labour politician has backed concerns from ...

COUNCILLORS have hit out at the news that some key bus services serving Bradford will be “withdrawn, curtailed, or retimed”. The announcement tops off a year of frustration for Bradford bus users, ...

Passengers also complain about the Arriva app they say shows "phantom buses" which never arrive.

Arriva UK Trains has entered into a strategic partnership with digital engineering firm Nagarro. The move is part of the company’s plan to grow its digital customer platform, known as Arriva Customer ...