PROMOTING the use of basic and digital banking services will help encourage underbanked customers to increase their engagement with financial institutions, a study led by Mastercard in collaboration ...

RBS unveil their "digital human" Cora in this digital illustration who will be used to answer customers' basic banking questions during a pilot the bank are running in London, Britain, February 21, ...

The National Australia Bank (NAB) has announced the launch of its voice-activated Talk to NAB offering, allowing customers to ask basic banking questions such as how to replace a lost card or reset ...