How has the idea of process improvement taken hold within the legal industry in the wake of the pandemic? Fred Esposito of Rivkin Radler discusses this.

Process improvement can be a frightening concept. For many people, it signals the start of a downsizing cycle or at least a period of uncomfortable change. The truth is, process improvement has ...

The relationship between process improvement and innovation is crucial—they are two sides of the same coin; reinforcing the other to achieve performance.