Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

As OpenAI, Perplexity, Amazon.com, and others race to the agentic AI forefront, one thing is clear: it will transform the brand-customer relationship just as e-commerce did — maybe even more — ...

This latest shift empowers customers by giving them unprecedented control over their data and their interactions with the ...

Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

If your organization isn’t tapping into the benefits of customer relationship management, it could fall behind the competition.

Learn to utilize the right communication tools and you, too, can improve customer relations for your company.

Many business owners forget that they have two kinds of customers, internal and external. Internal customers are your employees. External customers are those who write checks for your products and ...

In any case, neglecting customer relations in favor of the mythical, mathematical equation about bidding “X” number of projects will yield “Y” favorable results is not smart. Human contact and ...