India's gig workforce has increased significantly over the years, powering the rise of platform giants in segments ranging from quick commerce to logistics. But the real challenge is balancing worker ...

Tens of thousands of app-based delivery workers in India went on strike over New Year’s Eve, protesting a system they say is defined by relentless pressure, including requirements to deliver items in ...

As India’s quick commerce and food delivery platforms chase faster fulfilment and higher valuations, rising worker unrest is prompting difficult questions about sustainability, safety and the true ...

This article is authored by Shriram Subramanian, founder and MD, InGovern Research Services.