Financial Ombudsman Service to start charging claims firms – but you can still complain yourself for free The independent Financial Ombudsman Service (FOS) – which settles disputes between ...

The Financial Ombudsman Service (FOS) has published a policy statement on its new fee rules regarding complaints that are referred to it by certain claims management companies (CMCs) and other ...

On 16 March 2026, HM Treasury published a consultation response on plans for reforming the Financial Ombudsman Service (FOS). In parallel, the FCA and the FOS published a Consultation Paper (CP26/9) ...

Share this Share on Facebook Share on Twitter Share on LinkeIn The Financial Ombudsman Service will be reformed so more cases can be dismissed and either thrown out or resolved by other means, for ...

The independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – has confirmed plans to start charging claims firms and other ...

The Financial Ombudsman Service (FOS) has suggested it expects to see cost of living pressures drive another surge in consumer complaints over the next year. In a sign the crisis is far from over, the ...

After successfully rolling out and bedding in its cloud-based human resource (HR) and finance system, the Financial Ombudsman Service (FOS) is now digging into its functionality. In November 2021, ...

The UK’s Financial Ombudsman Service (FOS) has implemented cloud-based software from Workday as a vital step on its digital transformation journey. The government organisation, which settles disputes ...

The Financial Ombudsman Service (FOS) is a body that investigates financial complaints about regulated firms and can award compensation of up to £150 000. Yet, it is characterised, at least in the ...