Freshworks today launched Freshworks CRM for e-commerce, creating a unified customer record across conversational marketing, sales, and customer support. The new Freshworks CRM solution empowers ...

Freshworks, a customer and employee engagement software company, today unveiled Freshworks CRM, uniting sales and marketing teams with a unified 360-degree view of the customer, and Freshworks Neo, a ...

Freshworks, a cloud-based customer engagement software provider, has unveiled Freshsales, a CRM solution that offers AI-based lead scoring, built-in phone, email and activity capture in a single ...

Freshworks today launches Freshworks CRM for e-commerce, built to help direct-to-consumer brands and digital retailers connect with customers across conversational marketing, sales and customer ...

Software company Freshworks on Nov. 11 debuted Freshstack, a customer relationship management suite of products built for the unique needs of startups. The new platform unifies customer support, sales ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...