An undercover TV investigation claims to have infiltrated criminal gangs selling thousands of UK credit card and passport details for as little as £5 each from the country's offshore call centres. The ...

The Enforcement Directorate (ED) has apprehended Chandra Prakash Gupta, a primary suspect in a significant illegal call ...

Valid from from Glasgow to Bangalore... Cries of 'told you so' are likely to be ringing in the ears of the pro-offshore outsourcing lobby today with news that three Indian call centre workers ...

MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

NEW YORK, NY (IANS) – Waseem Maknojiya, a 38-year-old Indian national, has been sentenced to five years in prison by a Texas court for committing mail fraud and duping customers via Indian call ...

TLDR: Indians who work in these call centers have the opportunity to earn dramatically more than their country's median wage. $5000/yr at $2/hr is comfortably middle class in India. The cost is that ...

In a move that is stirring both interest and controversy, global call centre giant Teleperformance is deploying artificial intelligence to subtly alter the accents of its Indian customer service ...

Sept 4 (Reuters) - Indian software services provider Tech Mahindra Ltd said on Tuesday it has bought Hutchison Whampoa Ltd's back-office call centre business in the country for $87.1 million.

BANGALORE/MUMBAI, Sept 3 (Reuters) - Indian software services provider Tech Mahindra plans to buy Hutchison Whampoa's call centre business in the country, according to two sources with direct ...