While AI is helping companies cover more ground faster, it is crucial that the models being used are fine-tuned to their specific risk exposures.

As autonomous AI "agents" increasingly access banking systems, new rules for verifying their status are desperately needed, writes Zor Gorelov, of the Klaros Group. For decades, the cornerstone of ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. Breaking news! It already is! And that means your marketing, ...

Financial institutions operate in an environment where trust, compliance, and fraud prevention are inseparable. To protect the financial system from money laundering, terrorist financing, and identity ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The partnership will enhance SME account opening and KYC procedures with ...