The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Erickson, a professor in the Department of Marketing at Ithaca College, attended the European Conference on Knowledge ...

As an executive at textbook publisher Pearson Education, Jeff Shelstad saw an industry stuck in the past. High production costs drove up the prices of college textbooks. To preserve sales, publishers ...

As knowledge management becomes more widely adopted, misconceptions about what it is and isn’t have also become more widespread. Author Kathy Curley touches on the Top 10 myths about knowledge ...