In November, I wrote a column on knowing when to replace a personal computer. In it, I told the sad tale of my daughter who’d cracked the screen of her gaming laptop. She wound up replacing it with a ...

QUESTION: In my company, we use lots of applications that need to be installed from the web, like Acrobat Reader, Flash, Chrome, Evernote, and DropBox. I manage a lot of Windows systems, and if I ...

Sometimes, resetting a Windows PC is the only option left after encountering a problem. It could also be due to the fact that ...