Microsoft upped its tech support offerings Wednesday with the debut of Answer Desk, a dedicated Website for live technical support for Windows OS and Microsoft Office software, PC tune-ups, virus ...

The software giant unveils an online version of the physical support Answer Desk that's been up and running at the various Microsoft Store outlets. Lance Whitney is a freelance technology writer and ...

Microsoft recently unveiled Copilot Chat — "a new offering that adds pay-as-you-go agents to our existing free chat experience for Microsoft 365 commercial customers." The experience ships with ...

During an online presentation outlining features of Copilot, Microsoft’s new AI-powered chat technology for Office apps like Powerpoint, Teams, and Outlook, the company addressed the AI’s previous ...

Microsoft shares are in a 15% drawdown amid AI worries and market selloff, presenting a historically attractive buying opportunity at a low valuation. Despite recent underperformance, Microsoft's ...