Following the premature shutdown of the Neato cloud platform by Vorwerk, thousands of users demand their smart robot vacuums be kept functional.

My Neato D5 Connected was once a willing workhorse, but, today, things aren't looking so good. I recently caught an email from the company alerting me that it shut down my vacuum's cloud servers. Now, ...

Neato is permanently cutting off cloud support for its discontinued line of robot vacuums, such as the Neato D10 and D9, according to emails the company sent to customers and seen by The Verge. This ...