The process set up by the No Surprises Act to settle disputes between providers and insurers about out-of-network claims is generating billions of dollars in extra costs for the healthcare system — ...

While the arbitration process established under the No Surprises Act is designed to protect patients from unexpected, out-of-network charges, a new analysis finds that managing these disputes is ...

Although the godfather of online dispute resolution, Ethan Katsh, once observed that "the power of technology to resolve disputes is exceeded by the power of technology to generate disputes," as human ...