Transparency Scorecard to increase visibility into non-clinical dimensions of MA plan performance that fall outside the appropriate scope of Star Ratings.

Striving for operational excellence is crucial for business success today. In a previous article, I discussed driving operational success through an effective annual planning process. I encouraged ...

Through literature review and collaborative design, we propose the Focus, Activity, Statistic, Scale type, and Reference (FASStR) framework to provide a systematic approach to health care operation ...

Objective Health has launched a new performance management system that provides a comprehensive assessment of a hospital’s performance, letting hospital management track and compare key metrics to ...

In the past, health system leaders were almost solely concerned with delivering clinical excellence to patients. Operating efficiency wasn’t as essential to success as it is now — striking the right ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Hewlett-Packard plans to introduce a scorecard application that can visually summarize a wide swath of metrics taken from other HP software, the company announced Wednesday. The idea behind the ...