A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.

Most professional printed materials use curly quotes (including apostrophes) rather than straight quotes. We can debate whether that's a good idea, but it's the norm for printed text; check out the ...

This is the Grammar Guy column, a weekly feature written by Curtis Honeycutt. I can think of a few things off the top of my head that I hope never to use: math, a fire extinguisher, Pepto Bismol and ...

Every PR professional knows how great quotes can turn a ho-hum news piece into a compelling story. A storytelling opportunity, quotes are a great way to add context and frame the impact of the news a ...