For salespeople, the customer relationship management (CRM) software they use every day is akin to a command center. Most of the interactions they have with customers revolve around the data residing ...

Telinta's new integration with Zoho CRM and Zoho WorkDrive offers VoIP service providers a seamless cloud-based solution for ...

Customer relationship management (CRM) applications have moved beyond being tactical tools for managing sales to become the primary means through which many organizations manage customer experience.

Zoho CRM, which unsurringly is part suite of tools created by Zoho, a company renowned for its suite of productivity applications, has been one of the best CRM platforms available since its inception ...

Zoho on Wednesday announced an enterprise version of its Zoho CRM application in a move that the company hopes will spur corporate adoption and poach a few Salesforce.com customers. The enterprise ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced the launch of Zoho Developer, a program that provides independent software vendors (ISVs) and application developers the tools and resources ...

Did you miss the latest upgrade from Zoho? Maybe you blinked -- in fact, you may have missed more than one. Zoho, the upstart provider of online Web applications, seems to be continually integrating ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Zoho is prepping a Business edition of its on demand software suite aimed at small and medium-sized businesses.This new version will compete with Google Apps, which includes only email, calendar, chat ...

As Orikan continues to expand, Zoho One provides a consistent foundation for onboarding new staff, launching new services and ...

Paul Greenberg is a well-known author and expert on customer relationship management systems. He’s also the founder and Managing Principal of The 56 Group, LLC a CRM consulting firm that, for almost ...