HP is working to address a bad firmware update that has been bricking HP Office Jet printers worldwide since it was released earlier this month.

You see, folks are saying their HP Smart app is displaying the “ Printer status unknown ” error, suggesting the app is not able to communicate with the printer.

Fast forward to today, and HP has admitted that the error was programmed into their firmware, to stop customers from using third party ink cartridges.

If your Printer Status is Paused and Cannot Resume, you need to disable 'Pause Printing'. Here are some more fixes to resolve the issue.