Connect with peers, discover opportunities, and share experiences. These Loyalty360 meetings allow brand members to meet other customer loyalty and experience-focused professionals while discussing ...

When Peter Menges, Senior Vice President of Customer Engagement and Insight Loyalty at Unique Vacations, Inc., an affiliate of the worldwide representative of Sandals and Beaches Resorts, looks at the ...

"The Loyalty360 Awards continue to highlight the incredible innovation, strategic thinking, and customer-centric focus shaping the future of loyalty,” said Carly Stemmer Ivory, SVP, Loyalty360. “This ...

Providing announcements and trends across all verticals, Industry News is Loyalty360’s network of press releases from around the web and straight off of the newswire. The links found here represent ...

Brands building the best relationships with their customers and loyalty program members are those that proactively seek to learn how customers and members feel, their perspectives of the brand, what ...

The New York Jets are strengthening their connection with fans in the United Kingdom through a new partnership with Elite Sports Travel. The collaboration is designed to give UK-based Jets fans ...

What does customer loyalty look like in 2026? How are leading brands adapting their strategies to meet rising customer expectations, leverage AI, strengthen personalization, and demonstrate measurable ...

Loyalty360, The Association for Customer Loyalty, is proud to share the winners of the 2025 Loyalty360 Awards, which were announced on May 22 during Loyalty360’s Loyalty Expo in Orlando, Florida. The ...

63% of US consumers have abandoned a purchase or stopped shopping with a brand because of its returns policy. 62% of retailers encounter false claims about damaged or missing items, while 54% deal ...

As customer expectations continue to evolve, brands are rethinking how to deliver loyalty programs that balance value, simplicity, and meaningful engagement. For Michaels, that means creating a ...

American Airlines and Citi have announced that they are extending their successful partnership, which has lasted for over 37 years. Starting in 2026, Citi will become the exclusive issuer of the ...