Years ago, I tagged along on store visits with a colleague from headquarters. While I walked the floor checking windows and ...

Amazon blocked Meta's Muse; Shopify didn't. Experts from Bain and CI&T explain what agentic AI means for retailers and whether shoppers trust it yet.

Same-day delivery has become the baseline expectation for customers, and in-home delivery is rapidly becoming standard rather ...

Adobe forecasts record $275.1 billion in U.S. holiday online sales, up 6.7%, with Cyber Monday topping $15 billion and Black ...

It seems like everyone is talking about advertising in ChatGPT.  Historically, marketers advertised in new media properties, ...

Target is lowering prices on nearly 2,000 home and apparel items, categories that posted flat sales in the company's most ...

Learn how to put gamification to work across the entire customer journey, from that first play to lasting loyalty and repeat ...

Albertsons is offering a 50% discount on its FreshPass program for recipients of the Supplemental Nutrition Assistance Program (SNAP), cutting the annual cost to $49. FreshPass offers free delivery on ...

From incident documentation to de-escalation, retailers say the case for body-worn cameras now extends well beyond loss prevention.

Sizing errors cost retailers billions in stockouts, overstock and markdowns each year. Anaplan's James Theuerkauf explains ...

Featuring: James Theuerkauf, VP of Product at Anaplan and Co-founder of Syrup Tech Sizing may not get the same attention as ...

This article explores how AI shopping agents are reshaping the path to purchase, why visibility inside AI-driven discovery is ...