Salesforce, the #1 AI CRM, today announced it has signed a definitive agreement to acquire Listen Labs, an AI-powered ...

Hypercare is typically organized into phases that help service teams prepare for a launch, respond quickly to issues, and stabilize operations after a major change. Each focuses on a different part of ...

There’s a question every boardroom is stuck on right now: are we moving fast enough? It’s the wrong one to ask. I hear it constantly from CIOs, and in our first State of Agentic AI in the Enterprise ...

Strategic selling is a long-term B2B sales methodology for navigating complex, high-value deals. Sales reps map multiple stakeholders and work to understand their specific needs. Rather than pursuing ...

This year, Penn State University awarded its millionth degree, a milestone that was deeply personal for David Horton, Penn State CIO and VP for IT. Horton’s father was a first-generation college ...

The data from State of Sales — and other key research — shows there are many bright spots to be found, but a nuanced picture emerges when we look more closely. [Adobe/Studio Science] The path to ...

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Resolve IT requests right where employees work — Slack, Microsoft Teams, portals, email, or webchat. Through intelligent workflows and orchestration, empower employees to solve issues instantly in a ...

15th October 2026, Excel London 8:00 a.m. - 6:00 p.m. BST Enterprise AI has grown into business reality, and getting it right has never mattered more. If you're questioning ROI, untangling governance, ...

Extend the power of Data 360 to any agent, app, or dev tool ...

Generative AI has captivated the world with its ability to create brand new content like text, imagery, and video. Customers have many feelings about it — especially curiosity.