Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

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The U.S. stock market witnessed a massive trillion-dollar sell-off in tech companies on Monday, triggered by the sudden surge ...

Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

A Korean chatbot named Iruda was manipulated by users to spew hate speech, leading to a large fine for her makers — and ...

Hackers are using the Gemini chatbot for coding, to identify attack points, and for creating fake information, Google said.

My friends will tell you I'm an honest person. So why did I start fibbing when my drinking 'coach' texted me for a report?