Editor's Note: This article was updated on July 12, 2024 to include new data and information. Customer relationship management (CRM) platforms have been around since the '90s. Back then they were ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting. CRM software can be a powerful marketing, sales, and service solution by ...

Operating a business today involves juggling sales pipelines, customer communications, and team projects, while not letting ...

Switching CRM requires identifying current problems, researching alternatives, data migration, team training and ...

A customer relationship management (CRM) database is a resource that contains all customer data that all departments within an organization can access. These data include customer information, sales ...

You’ll find dozens of options when shopping for a CRM. But if you are a for-profit business, a few CRM systems stand out among the rest. That’s because some CRM systems are specifically focused on ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine which is best for your company.

When choosing customer relationship management (CRM) systems, it is important to look at the specific features and tools required to enhance interactions with your customer base. Many standard CRM ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Despite Salesforce's underperformance relative to the broader market over the past year, Wall Street analysts maintain a ...