StackAdapt, the leading technology company that empowers marketers to reach, engage, and convert audiences with precision, is announcing the launch of StackAdapt for Sales Cloud on Salesforce ...

Acquisition enhances Contentsquare's CX intelligence platform with AI analytics on customer conversations and agent performance ...

Delivering robust automation to customers with seamless workflows that streamline daily tasks for more efficient processes, and better-informed decision making ...

New capability enables brands to deliver personalized review responses at scale while maintaining brand voice and control ...

Using advanced machine learning, neural networks, and behavioral analytics, KnowBe4 Prevent mitigates outbound email data breaches ...

Enabling the company to further support its mission of redefining how 3PLs manage operations, serve clients, and scale profitably in a data-driven world ...

Underscoring the launch of Retab is the founders’ focus on the “broken state of document AI,” defined by inefficient internal automation tools for document-heavy workflows. Through their work, they ...

Retailers can now manage customer service across multiple commerce storefronts within a single Talkdesk account ...

The designation validates that LogicMonitor meets the federal government's stringent security and risk management standards ...

HubSpot, the provider of the customer platform built on an AI-powered Smart CRM to help millions of scaling organizations grow better, is announcing the first CRM connector for Anthropic's Claude, ...

We think these companies play a pivotal role in shaping the future and bringing relevancy to how knowledge is harnessed and made useful across diverse sectors. They are committed to driving efficiency ...

The classic one-line definition of Knowledge Management was offered up by Tom Davenport early on: 'Knowledge Management is the process of capturing, distributing, and effectively using knowledge.' ...