Joe Christina, who joined the company in February, will replace Drew Madsen, who led the brand’s sweeping menu overhaul.

The Byte system of AI technologies is helping power advanced Voice of the Customer tools while improving the drive-thru ...

Jim Sullivan, who was brought on in 2024 as chief development officer, will focus on reversing the brand’s declining ...

The investment was led by Apollo S3, a subsidiary of the private equity firm that sold Qdoba to Butterfly in 2022.

The company also created an executive position for strategy and transformation to help improve the performance of its Outback ...

Property sales for some footprints collapsed as fast casual formats grew, leaving landlords with few buyers and costly ...

Consumer cravings aren’t static. They evolve quickly, fueled by social media, shifting economic realities, and new ...

Tech failures are inevitable but operational collapse isn’t. The foodservice brands that succeed are the ones ready for ...

Artie Starrs, who has led the company since 2021, will leave his post in the fall to become the top executive at an ...

The fast casual chain’s digital kitchen display system, now deployed in at least 1,000 restaurants, is increasing comparable ...

The fast casual chain will leverage learnings from 60 million digital customers as part of its upcoming launch to create a ...