Airbnb's CEO Brian Chesky hints at a future loyalty or membership program during a roundtable discussion with The Points Guy.

Airbnb's CEO is spending hundreds of millions to relaunch his travel company as an all-purpose service app. Fitness! Food!

While hotels have long had the edge when it comes to amenities, Airbnb’s latest pivot is a direct challenge to that model. By ...

Airbnb is reinventing itself. The company, founded by RISD alumni — one of whom is working with Elon Musk on the DOGE ...

Airbnb announced on May 13 it is introducing new services and experiences that will be available to travelers in a redesigned ...

Airbnb announces first-quarter financial results after the market close on Thursday. Here's a rundown of the report.

The update, which went into effect Monday, replaces the often-misleading nightly rate pricing model that excluded service ... inflated costs at checkout. An Airbnb spokesperson told ...

Airbnb began rolling out an AI customer service agent in April to handle more customer queries without human intervention, CEO Brian Chesky said on a Q1 2025 earnings call last week. The company ...

Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm's first-quarter conference call on Thursday. Chesky said 50% of Airbnb's ...