Amazon.com Inc on Tuesday announced voice recognition as part of a suite of call-center services for businesses, as the company sees growing demand for its cloud tools during the coronavirus pandemic.

Thoughts and prayers for the copper landline telephone. The aged system, which connected the world, rests comfortably, with a ...

Vodafone Idea introduces Vi Protect with AI-based security systems to combat spam and scam calls. Vi Protect offers real-time detection and response mechanisms to safeguard customers from fraudulent ...

After changing its technology and losing a major customer, Kea returned with a colorful rebrand that puts a wise-cracking ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...

Voice Mode may sound eerily human, but to be faster, accuracy suffers, logic collapses, and hallucinations creep into responses.

Patient frustration and staff burnout feed into each other, eroding loyalty and making every interaction harder. Confido Health is solving this problem with AI-powered voice agents built specifically ...

The reversal of firings is the latest defeat that the Trump administration has incurred in its effort to close down the federal news organization. By Minho Kim Reporting from Washington A federal ...

JUNEAU, Alaska (KTUU) - Some residents of Juneau are raising concerns about the city and borough’s decision to demolish the historic neighborhood known as Telephone Hill. The residential part of the ...

Oklahoma City's planning commission approved a new development project, including a Scheels Sporting Goods store, despite residents' concerns about traffic and property values. THOSE NEIGHBORS ABOUT ...

DRY. THIS IS BREAKING NEWS ON WDSU NEWS AT 4:00. AND WE BEGIN WITH THAT BREAKING NEWS. THE 911 OPERATIONS NOW FIXED AFTER AN HOURS LONG OUTAGE. THIS ALSO IMPACTED MISSISSIPPI OPERATIONS IN 311. THE ...

A viral app called Neon, which offers to record your phone calls and pay you for the audio so it can sell that data to AI companies, has rapidly risen to the ranks of the top-five free iPhone apps ...