Mastering Customer Service: Role Play Training for Call Center Agents | Handling Rude Customers
6:04
Mastering Customer Service: Role Play Training for Call Center Agen…
178.5K viewsJan 3, 2024
YouTubeSingle Step English
How to Handle Customer Complaints Like a Pro: Call Center Conversation Role Play
7:31
How to Handle Customer Complaints Like a Pro: Call Cente…
34K viewsOct 3, 2023
YouTubeSingle Step English
Controlling Difficult Customers: Mastering Call Center Role Play Customer Service Skills
5:06
Controlling Difficult Customers: Mastering Call Center Role Play C…
8.1K views10 months ago
YouTubeSingle Step English
How to Handle Customers in a Call Center | 4 Personality Types
11:20
How to Handle Customers in a Call Center | 4 Personality Types
46.8K viewsAug 22, 2018
YouTubeRea Ninja
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
5:42
Handling Angry Callers | Online Call Center Agent Soft Skills Part 3
56K viewsAug 26, 2020
YouTubeBenchmarkPortal
Effective Customer Service Scenarios for Call Center Training | BPO Industry
8:44
Effective Customer Service Scenarios for Call Center Training …
10.8K viewsSep 12, 2023
YouTubeSingle Step English
8 EASY Steps to Handle Customer Complaints Like a PRO (2025)
6:15
8 EASY Steps to Handle Customer Complaints Like a PRO (2025)
363 views5 months ago
YouTubeAmbs Call Center
0:58
Dealing with Angry Customers: Tips for Call Center Agents
99.7K viewsJan 24, 2024
TikTokferchus.gt
18:20
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
580.7K viewsJul 4, 2018
YouTubeRea Ninja
6:20
Irate customer: 7 tips How to Handle Angry and Abusive Customer Calls
16.5K viewsAug 31, 2022
YouTubeCloudTalk
10:16
English for Call Centers | Training for Customer Service Agents: Han…
18.8K viewsJan 26, 2023
YouTubeSingle Step English
0:29
How to Handle Difficult Customers in Call Centers | Nextiva #shorts
182 views8 months ago
YouTubeNextiva
17:02
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
191.4K viewsApr 6, 2021
YouTubeKwestyon
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag…
148.6K viewsJul 21, 2020
YouTubeBenchmarkPortal
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
95.4K viewsJul 8, 2020
YouTubeBenchmarkPortal
3:45
This is how you control calls with talkative customers
32.8K viewsJan 18, 2018
YouTubeMyra Golden
7:26
English for Call Centers: Role Play Practice with Very Angry Customers
40.5K viewsFeb 9, 2023
YouTubeSingle Step English
13:14
CALL CENTER 101: Average Handle Time (AHT Tips and Best Practices)
26.3K viewsSep 21, 2018
YouTubeRea Ninja
25:43
Mock Call with an Irate Customer with Call Flow Guide
423.9K viewsSep 10, 2020
YouTubeKwestyon
3:28
6 BEST WAYS To Handle Angry Customers
111.8K viewsJul 8, 2021
YouTubeShep Hyken: Customer Service & CX Expert
14:05
13 tips how to improve your customer support
248.1K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
12:43
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
291.2K viewsAug 20, 2019
YouTubeRea Ninja
21:07
4 Customer Personality Types | Customer Service
14.3K views9 months ago
YouTubeKwestyon
8:17
36 English Phrases For Professional Customer Service (FREE PDF Gui…
559.4K viewsJul 12, 2022
YouTubeDerek Callan - English for Professionals
30:40
Telco Account Mock Call for Newbies - No Internet
600.1K viewsJan 11, 2022
YouTubeKwestyon
16:26
How to Reduce Average Handling Time (AHT) in a Call Center
98.2K viewsJul 25, 2021
YouTubeKwestyon
How To Handle Foreign Accents | Online Call Center Agent Soft Skill…
83.2K viewsJul 22, 2022
YouTubeBenchmarkPortal
9:38
HOW TO HANDLE AN IRATE CUSTOMER! (Tips for Dealing wit…
132.5K viewsJan 23, 2022
YouTubeCareerVidz
15:42
Don't make these 5 mistakes as a customer service representative
368 views4 months ago
YouTubeFoundever Life
See more videos
Static thumbnail place holder