7 Step Call Flow Strategy for Contact Centers
7:52
Find in video from 00:01Introduction to Call Flow Strategy
7 Step Call Flow Strategy for Contact Centers
5.9K viewsJun 7, 2024
YouTubeMyra Golden
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
6:17
CALL CENTER TRAINING: PROPER USE OF TONE OF VOICE & VOLUME
123.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
10 Telephone Customer Service Tips | Telephone Etiquette
3:07
Find in video from 0:00Introduction to Telephone Etiquette
10 Telephone Customer Service Tips | Telephone Etiquette
20.8K viewsMay 21, 2022
YouTubeBusiness Training Media
How to Survive Your Call Center Training
13:59
Find in video from 00:34Language Training
How to Survive Your Call Center Training
969.5K viewsAug 31, 2020
YouTubeKwestyon
B2 English Call Center Training • Communicating Proactive Steps to Customers
22:11
B2 English Call Center Training • Communicating Proactive Steps t…
11 months ago
YouTubeCall Center Academy
Mastering Call Control Techniques - call center agent training tips #professionaldevelopment
0:24
Mastering Call Control Techniques - call center agent training tips #pro…
96 views8 months ago
YouTubeTrainingCourseMaterial
7 Tips for Effective Communication | Online Call Center Agent Soft Skills Part 1
5:32
7 Tips for Effective Communication | Online Call Center Agent Soft Skill…
95.4K viewsJul 8, 2020
YouTubeBenchmarkPortal
5:30
Explore The Best Telephone Skills Training Courses
196 views6 months ago
YouTubeBusiness Training Media
0:44
►Cursos Online Call Center Training #b2english#callcentertrai…
947 views11 months ago
YouTubeCall Center Academy
4:27
Find in video from 04:02Conclusion and Call to Action
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag…
148.6K viewsJul 21, 2020
YouTubeBenchmarkPortal
8:16
Find in video from 0:00Introduction to Call Center Role Play
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
968.3K viewsMar 16, 2021
YouTubeSingle Step English
10:48
Find in video from 0:00Introduction to Call Center Role Play
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Phone Company
300.7K viewsOct 31, 2022
YouTubeSingle Step English
5:49
8 Steps to Improving Active Listening | Online Call Center Age…
127.7K viewsOct 8, 2020
YouTubeBenchmarkPortal
9:27
Call Center Training | Role Play for Credit Card Customer Service
88K viewsDec 30, 2022
YouTubeSingle Step English
10:16
Find in video from 0:00Introduction to Call Center Insurance Company Role Play
English for Call Centers | Training for Customer Service Agents: Han…
18.8K viewsJan 26, 2023
YouTubeSingle Step English
8:07
Find in video from 02:44Call Center Agent and Customer
Improving Customer Service Skills: Call Center Training Mock Call for …
16.5K viewsMar 2, 2023
YouTubeSingle Step English
8:34
Find in video from 00:16Calling the Superstore
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | How to Speak with …
140K viewsNov 23, 2021
YouTubeSingle Step English
7:08
English for Call Centers 🙋🏻‍♀️ | Role Play Practice | Banking and Finance
128.5K viewsJul 27, 2021
YouTubeSingle Step English
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
12.3K views10 months ago
YouTubeBenchmarkPortal
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call 📞 for Health Insurance
33.1K viewsFeb 14, 2024
YouTubeSingle Step English
2:27
Find in video from 00:01Introduction to Phone Skills
Phone Training. Phone Skills by Canity
323.6K viewsJun 17, 2014
YouTubeTheMohvideos
9:06
Find in video from 00:31Proper Phone Etiquette
Telephone & Desk Etiquette Training
285.7K viewsJan 13, 2012
YouTubeShaundi Tolman
4:07
Find in video from 00:03Introduction and First Call
Hilarious Comcast Call Center Training Video
533.8K viewsMay 31, 2013
YouTubeJSP Media
4:41
Find in video from 01:58How to Match the Caller and the Context
How To Use The Right Tone of Voice | Online Call Center Agent Soft Ski…
68.3K viewsFeb 17, 2022
YouTubeBenchmarkPortal
2:57
Find in video from 00:12Importance of Effective Training Program
5 Best Practices for Call Center Agent Training
12.3K viewsJan 10, 2022
YouTubeEye on Tech
4:51
Find in video from 00:07Introduction to Call Center Agents
CALL CENTER TRAINING: BEING AN EFFECTIVE CALL CENTER AG…
46.5K viewsJul 23, 2020
YouTubeIn Session w/ BT: Conversations Beyond the C…
7:47
Mastering Professional Phone Etiquette: Essential Tips for Succe…
710 views5 months ago
YouTubeBusiness Training Media
8:54
CALL CENTER TRAINING WITH REAL CALLS
634 views2 weeks ago
YouTubeHamza Awan
5:27
Tips for Call Center Trainers: How to Teach Call Center Agents Greetin…
43 views9 months ago
YouTubeTrainingCourseMaterial
See more videos
Static thumbnail place holder