"The caller was saying she could hear mum taunting the child. We ended up calling for a welfare check from the police, they immediately went out and found a case of horrendous neglect. It really highlights how needed the service is because a lot of people don't know who to ring. The NSPCC is child protection". The coronavirus pandemic has brought so many changes to our lives. But some things never change – our helpline practitioners like Tracey are still here for children and still here to suppo

Just like in the real world, children need your help to stay safe online. It's important you chat to your child about what they're sharing online. But we know it can be hard. How do you talk to your child about their online world? | NSPCC

Abuse and neglect don’t take Christmas off. So neither do we. Childline counsellors are there for children 24/7, even on Christmas Day. | NSPCC